PHONE CLUE TWIST: The Lingering Signal That Haunts the Hunt for Jack O’Sullivan

In the dim, fog-shrouded streets of Bristol’s Hotwells district, where Georgian terraces give way to the industrial growl of the Cumberland Basin, a single digital breadcrumb has ignited fresh fury and fragile hope in the year-long saga of Jack O’Sullivan’s disappearance. It’s now 19 months since the 23-year-old law graduate vanished into the pre-dawn chill on March 2, 2024, his last CCTV glimpse a solitary figure trudging along Brunel Lock Road at 3:15 a.m. But new forensic analysis of his iPhone’s data—revealed this week by the family’s private investigators—paints a picture of prolonged activity that defies the initial narrative of an instantaneous vanishing. Jack’s phone didn’t just ping once and die; it stayed alive, connecting to a Wi-Fi network near Granby Hill at 6:44 a.m., a full three hours and 29 minutes after his final sighting. What was he—or it—doing in that residential enclave less than a mile from the basin? Investigators now whisper of a “sheltered” scenario, where someone close by might hold the key: a witness who saw, or even harbored, the lost son.
The revelation, pieced together from cell site records provided by EE (Jack’s carrier) and enhanced by digital forensics experts hired by the O’Sullivans, upends the timeline that has stymied Avon and Somerset Police. Early reports pegged the phone’s last activity at around 3:34 a.m., when a callback from a party friend elicited a faint “hello” before the line dropped—attributed to the basin’s notorious signal blackspots under concrete flyovers. But deeper dives into metadata show the device remained tethered to the network, pinging towers intermittently until 6:44 a.m., when it abruptly disconnected, likely from battery death or manual shutdown. Crucially, at 5:40 a.m., the Find My iPhone app—shared with his mother, Catherine—locked onto a specific residential address in Granby Hill, a steep, leafy lane of Victorian homes and bedsits just uphill from the party venue on Hotwells Road. Police dismissed this as an algorithmic “best guess,” prone to errors from nearby Wi-Fi signals or GPS drift, especially near the hulking electricity substation at the hill’s base. Yet the new analysis, cross-referencing Wi-Fi SSIDs and MAC addresses, confirms a stable connection to a private router in that block—suggesting the phone was indoors, powered, and possibly in use.

Catherine O’Sullivan, 52, a soft-spoken former teacher whose days now blur into a vigil of maps and missed calls, was alerted to the anomaly during a tense September 2025 meeting with her private team. “I woke at 5:25 a.m. that morning, heart pounding, and checked Find My Friends,” she recounted to reporters outside her Flax Bourton home. “It showed him there, at that house on Granby Hill. Alan and I drove straight over—dawn breaking, streets empty. We saw the substation, the row of houses, but it was too early to knock. By 6:44, it was gone. Silent.” That delay—over three hours of digital life after visual oblivion—torments her. “What was he doing? Charging his phone? Scrolling for a ride? Or was someone with him, keeping it alive while… something else happened?” Her voice cracks, echoing the “living hell” she’s described in interviews, where cryptic texts from mediums and hoaxers compound the grief.
Granby Hill, a warren of narrow streets climbing from the docks, is mere footsteps from the chaos of Jack’s last known path. CCTV pieced together by police and family shows him doubling back under the Brunel Way flyover at 3:13 a.m., gait unsteady—perhaps from the stair tumble at the party that left him dazed but insistent he was “fine.” By 3:38 a.m., a figure matching his Barbour jacket and purposeful stride appears on Bennett Way, veering toward Hotwells’ glow, away from the Avon’s murky embrace. The phone’s erratic pings align: a 4:39 a.m. data spike equivalent to streaming a nine-minute video, then steady activity culminating in the Granby Hill lock-on. Experts consulted by the family posit scenarios ranging from benign to chilling. “Wi-Fi connection implies proximity to a powered outlet—inside a home, café, or even a car parked curbside,” says Dr. Elena Vasquez, a digital forensics specialist at the University of Bristol who reviewed anonymized logs. “But three hours? That’s not a quick charge. It suggests deliberate action: someone plugging it in, perhaps to extract data or mask their own tracks.”
The residential block in question—a modest end-terrace house backing onto the substation—has become ground zero for speculation. Neighbors, stirred by Catherine’s doorstep pleas, recall “a quiet night” but nothing amiss. One anonymous resident told the Bristol Post: “I heard footsteps around 5 a.m., maybe a door creak, but dawn joggers aren’t unusual here.” Yet the family’s July 2024 search of the adjacent substation—approved by owners but derided by police as “low-priority”—yielded zip: no clothing, no scuff marks, just rust and cobwebs. Private investigators, led by ex-Met detective Marcus Hale, are now door-knocking anew, armed with subpoenas for Ring doorbell footage that police allegedly overlooked. “We’ve got a hit: one camera caught a shadow at 5:50 a.m., male build, heading uphill,” Hale revealed exclusively. “Plates from a passing van tie to local taxis—someone nearby may have ferried him, then sheltered the phone.”
This twist amplifies the O’Sullivans’ long-simmering distrust of the investigation. Over £100,000 spent, 200 river-search hours, 40 land ops, and 16 drone flights have unearthed zilch—no body, no belongings, no bank activity. A formal IOPC complaint lingers, citing delays in database registration and “dismissive” handling of the Granby Hill ping. “They called it unreliable, but now our experts validate it,” snaps Ben O’Sullivan, Jack’s 28-year-old brother, who quit his job to helm the search. “Three hours active? That’s not drift; that’s deliberate. Someone knows—saw him stumble in, crash on a couch, or worse.” Theories proliferate online: Reddit’s r/UnresolvedMysteries buzzes with “finder-keeper” tales of a good Samaritan wiping the phone to sell it, or darker abduction plots where Jack, head-injured and vulnerable, sought refuge only to meet harm.

Bristol’s community, once galvanized by billboards and #FindJackOSullivan vigils, reignites. The “Search for Jack” Facebook group, with 15,000 members, floods with appeals: “Granby Hill locals—check your Wi-Fi logs, dashcams, anything!” A September 2025 post from a Hotwells barista went viral: “I opened at 6:30 a.m. that day; saw a lad matching his description nursing coffee outside No. 12. Shaggy hair, green jacket. Gone by 7.” The £20,000 reward—upped from an anonymous £100,000 pot after verification snags—dangles like a lure, fielding tips from as far as Manchester. “Most are cruelties,” Catherine admits, sifting messages that range from ransom feints to psychic visions of the Avon. “But this phone data? It’s real. It’s him—or his trail.”
As autumn rains lash the basin, the O’Sullivans cling to this digital ghost. Alan, the stoic engineer, pores over heat maps in their garage “war room,” plotting pings like battlefield coordinates. “Three hours means time—time to call for help, time to hide,” he muses. Ben, eyes hollowed by sleepless nights, rallies volunteers for a Granby Hill sweep this weekend: grid searches, leaflet drops, metal detectors for a discarded SIM. “Someone sheltered that phone. Maybe Jack too. We’re not stopping till they talk.”
The phone clue isn’t closure, but it’s a crack in the void—a signal that Jack O’Sullivan, ambitious son and Exeter alum charting a legal path, didn’t dissolve alone. In Granby Hill’s quiet confines, amid the hum of substations and the whisper of Wi-Fi waves, answers may lurk behind a bolted door. For Catherine, it’s a torment and a talisman: “He was there, alive, reaching out. We just need one person to reach back.” Until then, the hunt endures, one lingering ping at a time.