A Relative Says Ashlee Jenae Promised to Call Later That Night — But Investigators Noticed an Unexplained Gap in Her Phone Activity After the Argument With Joe McCann

A family member of Ashlee Jenae says the last conversation they had with her ended with a simple promise that now haunts them.

According to the relative, Ashlee said she would call back later that night. It was meant to be a routine follow up conversation, something that happens every day between close family members. But the call never came.

Now investigators examining Ashlee’s phone records say they have noticed something unusual that may explain why.

Detectives reviewing the device discovered what they describe as an unexplained gap in the call log that appears shortly after the heated argument between Ashlee Jenae and her fiancé Joe McCann.

The missing activity has raised new questions about what happened during the crucial minutes that followed the confrontation.

According to law enforcement sources familiar with the investigation, the gap appears in the timeline of calls and phone usage recorded on Ashlee’s device. While smartphones normally maintain a continuous log of incoming and outgoing calls, investigators say there is a brief period where expected activity appears to be missing.

Digital forensic specialists are now attempting to determine whether the gap was caused by a technical issue, accidental deletion, or deliberate removal of information.

Phone records have become one of the most important tools investigators use when reconstructing events surrounding a suspicious incident. Even small details such as missed calls, attempted connections, or interrupted dial attempts can reveal what someone was doing at a specific moment in time.

In this case, detectives say the gap occurred shortly after the argument involving Ashlee Jenae and Joe McCann that had earlier prompted resort staff to intervene.

Security personnel reportedly stepped in when the dispute escalated and escorted McCann away from the villa where the couple had been staying. At the time, staff believed separating the pair would allow the situation to calm down.

However investigators have since indicated that the timeline following that moment remains unclear.

The unexplained break in Ashlee’s phone activity may fall directly within that uncertain window.

Digital forensic experts working with the device are now conducting a deeper analysis of its internal data. Even if entries have been deleted from a visible call log, smartphones often retain fragments of activity within system files, backups, or network records.

By examining those hidden traces, analysts may be able to determine whether a call was attempted but interrupted, whether a log entry was removed, or whether the device temporarily lost connection to the network.

Authorities have not yet revealed whether the missing call activity involves an outgoing attempt from Ashlee or a call that should have appeared in the log but does not.

The family member who spoke about their final conversation says Ashlee had sounded completely normal earlier that evening. There was no indication that anything was wrong at the time they ended the call.

They say Ashlee simply told them she would ring back later.

For loved ones, the realization that the call never came has been devastating.

Investigators say that if Ashlee attempted to make the promised call but something interrupted it, digital evidence may still reveal the attempt. Phones often record dial attempts even if the call never fully connects.

If analysts can locate traces of such activity, it could help detectives pinpoint exactly when events inside the villa began to escalate.

Authorities are also examining data from cellular providers, which sometimes maintain independent records of calls that may not appear in the device’s internal log.

Those network records could confirm whether any connection attempt occurred during the unexplained gap.

At the same time, detectives are continuing to investigate other digital evidence connected to the case.

Earlier forensic examinations of Ashlee’s phone uncovered a partially deleted message sent late that night, one investigators say has not yet been fully recovered. That message, along with the unusual gap in the call log, has become part of a broader effort to understand what Ashlee may have been trying to communicate during her final hours.

Police are also reviewing surveillance footage from around the resort property and speaking with guests who reported hearing raised voices coming from the villa earlier in the evening.

One witness claimed shouting could be heard from the room where Ashlee Jenae and Joe McCann had been staying.

Investigators believe those accounts may help confirm the timing of the argument and whether any additional disturbances occurred after security escorted McCann away.

For now, detectives say the unexplained gap in the call log remains just one piece of a much larger puzzle.

But for Ashlee’s family, it represents something deeply personal.

She told them she would call back later that night.

And somewhere in the missing minutes recorded on her phone may be the reason why that call never happened.